Box Office

Whilst redevelopment works are underway, our customer facing Box Office has moved across King Street, and can be found at No. 16. It's just opposite our old Coopers' Hall entrance.

We are open Monday to Friday 10am-4pm and you can purchase tickets here for any Bristol Old Vic performance across any venue.

Are you watching a show at Bristol Old Vic? Collect or purchase tickets from the Backstage Bar Box Office, open 90 minutes prior to the start of each performance, and 15 minutes subsequent to the curtain up. If you wish to purchase tickets for any other performance during this time, please be patient as we prioritise those watching the show that's about to start, but we will endeavour to fulfil any requests.

Our phone lines remain unchanged; they're open Monday to Friday 10am-6pm and, you can book online at any time of the day at www.bristololdvic.org.uk

Payment

We've scrapped booking fees, the price you see if now the price you pay! 

All bookings made 7 days or more online or by phone will be posted to you.

You can pay by:

Card Visa Credit, Visa Debit and Mastercard

Cheque In person at the Box Office or posted to Bristol Old Vic only, made payable to Bristol Old Vic.

Cash In person at the Box office only

Theatre Tokens National Theatre Tokens can only be redeemed in exchange for Bristol Old Vic tickets in person at our Box Office, or by sending the tokens by recorded delivery to our Box Office.

Bristol Old Vic Gift Vouchers When purchasing tickets online with a Bristol Old Vic Gift Voucher enter the voucher code at the checkout to redeem it. If the value of the tickets is less than the value of the voucher keep hold of the voucher and use the code when you next book tickets and the remaining amount will be deducted.


CONCESSIONS

Available on all shows where concessionary rates apply, excluding Friday and Saturday evenings.
Concessions include:
• Under 18s
• Students*
• Benefits recipients
• Registered disabled
• Equity/BECTU members
*On presentation of valid ID

Babes in arms: All children under 18 months can watch a family performance for free. Please let us know in advance of bring our littlest theatregoers, some events may not be suitable. Babes in arms tickets can be arranged over the phone and in person only.

Wheelchair users For Theatre shows, we have two wheelchair spaces at Dress Circle level. For any access bookings please call us on 0117 987 7877 discuss seating options and prices.
Patrons with restricted mobility are entitled to the disabled concession plus a free accompanying person if required, please call 0117 987 7877 to book.


GROUPS

For group bookings please see our Groups and Schools information pages, call our Schools and Groups Booker, Maggie Doody on 0117 907 4907, or email your enquiry to groupbookings@bristololdvic.org.uk


Terms and conditions

  • All tickets are sold under the terms and conditions of Bristol Old Vic.
  • The management reserves the right to refuse admission.
  • Latecomers may not be admitted whilst a performance is in progress. To avoid disturbance to other patrons, you may be seated in seats other than those you have booked at a suitable break in the performance.
  • Re-admission during the performance is at the discretion of the Duty Manager
  • The Theatre Management reserves the right to make any alterations to the advertised arrangements, programme or cast without being obliged to offer a refund or exchange.
  • The use of cameras or any recording devise is strictly prohibited.
  • Please switch off all mobile phones before entering the performance.
  • Refunds and Exchanges: Tickets may be exchanged for a future performance of the same production with at least 48 hours notice, subject to availability.
  • Tickets may be put up for resale by Bristol Old Vic Box Office only. Tickets cannot be sold through any third party and tickets found to be resold through this method will be refused admission. If Bristol Old Vic resell your tickets, money will be refunded back to the original booker via the original payment method or a credit note issued for future use at Bristol Old Vic only.
  • In line with our child protection policy, children under the age of 14 must be accompanied by a paying adult over the age of 18.
  • Appropriate ID is required for all concessionary tickets. Tickets will not be released without ID being provided at the point of payment or collection.
  • Please check your ticket at the time or purchase as errors cannot be corrected at a later date.
  • Bristol Old Vic is a no smoking building.

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